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#Frequently asked questions

We have shared few general faq's here please go through these if you still face any issues please contact us. we will get back to you asap.

What are the file types you are getting in the downloads?
With the download you will one(1) zip file which include following file formats: SVG, EPS, DXF, PNG. SVG stands for scalable vector graphics, this file format can easily be scaled without losing quality as it is vector, not made from pixels like a photo is. An SVG is suitable for Cricut Design Space, Silhouette Designer Edition & other cutting machines. Suitable for Cricut Design Space, Silhouette Basic & other cutting machines. PNG stands for portable network graphics, a PNG file is a high res pixel based file with a transparent background. A PNG is suitable for Cricut Design Space, Silhouette Basic / Designer Edition & other cutting machines. EPS stands for encapsulated post script, it is a vector based file so does not loose resolution when scaled. An EPS is suitable for Adobe Illustrator and Corel Draw.
How to Unzip Svg Files?
When you download the file from Downloadfreesvg.com, the file will come in .zip format. You will have to unzip it. In the unzipped file, you will find four formats – SVG, DXF, PNG, and EPS. FOR PC USERS: Right-click on the zip file and click “Unzip” or “Extract”. FOR MAC USERS: Simply double-click on the zip file and it will unzip. FOR iPHONE USERS: Download app ‘iZip’ from App Store. Unzip the file using the app. Import it into software app. FOR ANDROID USERS: Select the file and click on ‘Extract.’ Import to software app and use.
How to Open Svg File after Download?
Our files come in four formats. DXF, SVG, PNG & EPS. You will find these formats in the zip file you download. At times, the SVG file has browser (Chrome or Internet Explorer) icon. You need to upload that in your software.
How to Open Svg File in Silhouette Studio?
Check which version of Studio you have. If you have the free version that came with your machine, this is the Basic Edition, and you must use the DXF files. If you have paid to upgrade, you have the Designer Edition, and you will be able to use the SVG files. To import an SVG file to your Silhouette Studio, first you will need to unzip the file: How To Unzip SVG Cut File: After you download the design , the first thing you need to do is unzip the files. You will not be able to proceed with using your files until you unzip them. Instructions for PC After you download, look at the icon for the zip folder. Zipped folders have the appearance of a folder with a little zipper on it. Right click on the folder, and you will see an option to “Extract All.” After the unzipping process is complete, you will see one folder with completely ready to use files. Note: The size of the download will determine how long it takes to complete the process. Upload to Silhouette Studio: After your files are unzipped, you are ready to begin using your files in Silhouette. There are three methods you can use to open your files. All of these methods require you to open up your Silhouette Studio software. Your files will not properly open unless you open from within Silhouette. Option 1 : This is the File>Open method. Open up Silhouette, and in the upper left hand corner click on the ‘File’ icon. Then scroll down and click on ‘Open.’ You will then navigate to the folder your file is located in, click the file, and select OK to open. Option 2 : This is the Drag and Drop method. It is very simple and all you need to do is Drag the file you would like to open into your Silhouette work area. If the file type is compatible with your edition, it will be placed in your work area where you dropped it. Option 3 : This is the Silhouette Library method. You can add any compatible file to your Silhouette Library so that you can place it in your work area without searching for it on your computer. To add a file to your library, open up Silhouette and click File>Import>Import to Library. You will then be able to search for the file you would like to add to your library. Click OK and your file will now be available to you to use at any time while working in Silhouette. Now, if the file you would like to use is already in your library, you can start a new project by opening up Silhouette and then clicking on the ‘Show Library’ icon located on the left hand side. Locate the design you would like to use, and double click it. The design will now be added to your work area.
How to Open Svg file in Cricut Design Space?
To import an SVG file to your Cricut Library, first you will need to unzip the file: How To Unzip SVG Cut File: After you download the design, the first thing you need to do is unzip the files. You will not be able to proceed with using your files until you unzip them. Instructions for PC After you download, look at the icon for the zip folder. Zipped folders have the appearance of a folder with a little zipper on it. Right click on the folder, and you will see an option to “Extract All.” Clicking this option will begin the unzipping process. Once folder is unzipped you will get completely ready to use files. Note: The size of the download will determine how long it takes to complete the process. Upload to Design Space: Open up Design Space in your internet browser. You do need an account with Cricut to use Design Space. Next, click on the Upload Images icon on the left hand side. From there you will choose the image upload option on the left hand side and click on the blue icon to proceed with your upload. Browse for your file, select it, and click on Open. Once you have opened your file, a preview will appear in the box. You will then be prompted to change the image name if desired. You can also choose to add tags. Once you are satisfied with those edits, click on the green ‘Save’ icon to save your design to your library. On the next screen, you will see your library and any design you have uploaded. When you are ready to insert a design to your canvas, click on it and then select ‘Insert Images.’ Your design is now added to your canvas and is ready to edit and cut!
Can I use these files in an I pad?
Yes, sure you can. In order to unzip your files, I’d recommend downloading WinZip from the app store. It’s way easier to use and you can extract the files from the zip. Once extracted, you can open your cutting machine software and import the SVG file you want to use in your new project.
How does the licensing work?
Once you buy the file you will get exclusive license to use these files for personal & commercial purpose as well as for POD websites.
I can not Login into my Account?
If it says the account does not exist or invalid email. Try registering again. If it says that the account already exists when you re-register, try changing the password and re-logging in.
I am receiving all the emails but can not login into the account?
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Why refund is not applicable for svg files?
Hi as these are digital downloads we do not provide refunds but if you face any trouble with the file please let us know we will do it for you in case you face any issue with the file. we will check it resolve it and get back to you asap.